Q: How do I get a Personal Print?
A: Make an appointment to have the impression taken at one of our public events. Or you may choose to host a Personal Print Party.
Q: Do I need an appointment to have an impression done at a scheduled event?
A: We do accept walk-ins, but appointments will be given preference.
Q: How long does the appointment take?
A: Please allow about 15-20 minutes. That includes completion of an order form, selection of paint color and ribbon, and making the impression.
Q: Is the process safe?
A: Absolutely. The clay used for the impressions contains no harmful chemicals, and it is soft and cool. You will be given a wet wipe to clean off your child or pet after the impression is made.
Q: Is your product durable?
A: Ceramic is certainly breakable. However, unlike those do-it-yourself kits which easily crack and crumble, our ceramic impressions are durable and can last forever.
Q: Do you sell gift certificates?
A: Yes. Please contact us to place your order.
Q: When do I pay for my Personal Print?
A: Payment is expected at the time the impression is made. We accept cash or checks. However, credit cards ARE accepted at some of the public events. If it is not indicated, please be sure to ask.
Q: When will I receive my finished Personal Print?
A: Typically, you can expect your Personal Print within 4-6 weeks after the impression is taken.
Q: Can you ship my Personal Print?
A: We would be happy to mail your Personal Print to you or another person upon request (shipping charges apply). Typically, customers will return to the location where the impression was made to pick up their Personal Print.
